Privacy Policy

1. Introduction

ApexNavigatorway B.V. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

We are the data controller for the personal data we process. Our registered office is located at Lindelaan 62, 3081 AS Rotterdam, South Holland, Netherlands.

2. Data Collection

We collect personal data that you provide to us directly and information that is collected automatically when you use our website. The types of data we collect include:

• Contact Information: Name, email address, phone number, and postal address
• Business Information: Company name, job title, and business requirements
• Communication Data: Records of correspondence and enquiries
• Technical Data: IP address, browser type, device information, and website usage data
• Cookie Data: Information collected through cookies and similar technologies

3. How We Use Your Information

We use your personal data for the following purposes based on legitimate business interests and legal obligations:

• To respond to your enquiries and provide customer support
• To deliver our services and fulfil contractual obligations
• To communicate with you about our services and business updates
• To improve our website functionality and user experience
• To comply with legal and regulatory requirements
• To prevent fraud and ensure security of our systems

4. Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please refer to our Cookie Policy.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service providers who assist us in operating our business
• Professional advisers including lawyers and accountants
• Regulatory authorities when required by law
• Third parties in connection with business transfers or restructuring

6. Your Rights

Under GDPR and applicable data protection laws, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

7. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Typically, we retain contact and communication data for up to 7 years after our last interaction, unless a longer retention period is required by law.

8. International Data Transfers

We primarily process data within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the European Commission.

9. Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

10. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "last updated" date.

12. Governing Law

This Privacy Policy is governed by Dutch law and the General Data Protection Regulation (GDPR). Any disputes arising from this policy will be subject to the jurisdiction of the Dutch courts.